Tui Campers is one of New Zealand’s leading rental vehicle companies and is dedicated to providing outstanding customer service for budget minded travellers. Tui have been in operation since 1983 and specialise in catering to the international tourist market.
Tui's competitive Rental Rates for New Zealand campervan and motorhome hire enables overseas travellers to plan affordable, comfortable travel with more time to experience the abundance of attractions scattered throughout the North and South Islands.
When you book a vehicle, it will be from our late model Tui fleet of superbly maintained and presented campervans and motorhomes, which are also supported by the Automobile Association 24-hour emergency breakdown service for your peace of mind.
New Zealand is the perfect place for RV exploring and with a Tui camper you can easily make a Booking and plan your Kiwi holiday to suit your personal itinerary. New Zealand is a land of contrasts with plenty to see and discover and you can make your trip as adventure thrilled or tranquil as you desire. Only here can you find yourself starting your morning in a bustling urban city then spending the day cruising in your quality campervan through rolling farmland, ending up on a spectacular volcanic plateau. Combine this with an extensive coastline and some of the world’s finest sandy beaches, and you'll see why New Zealand is such a unique experience. Go where you like, when you like, for as long as you like - all at your own pace in your Tui motorhome.
Tui Campers NZ Rental Terms for travel between 01-Apr-2009 and 31-Mar-2010
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Tui Campers NZ insurance
Insurance
The vehicle is fully insured in case of accident damage or loss of contents (excluding personal belongings). There is an excess/deductible of NZ$2500 ($3400 for drivers under 25 Years of age) This covers the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $60 will be charged per claim.
Bond
When you collect your vehicle we take an impression of your credit card for the bond of NZ$2500. This is the insurance excess for any single accident which may occur during your holiday. Drivers aged 21-24 Years the bond is $3400. The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up, emptying of the toilet at the end of hire, or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. We do not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by Tui Campers for 21 Days following hire.
Please Note: For customers who are using debit cards for the security deposit, due to the limitations within Terms of Use for Debit Cards these are treated as cash and the full excess will be debited unless the Bond Waiver is purchased and then a signed imprint will be taken.
Bond Waiver/Excess Reduction
Tui Campers offers Excess Reduction as an optional extra at a fixed rate of NZ$25.00 per day ($35 per day for drivers under 25 years). This has a nil excess that covers you if you have an accident with another vehicle whether your fault or not, (especially if you have an accident with another vehicle and they have no insurance).
This Excess Reduction also has a nil excess that covers any accidental damage to Windscreens including replacement plus accidental damage to tyres. Excess Reduction does not cover you if you have a misjudgment of dimensions, eg hit a stationary object.
Please note that Excess Reduction is completely optional and can be decided upon collection of your vehicle
TUI CAMPERS STRONGLY RECOMMENDS OUR CUSTOMERS TO TAKE THE BOND WAIVER INSURANCE TO MINIMISE EXCESS EXPOSURE AND TRAVEL WITH PEACE OF MIND
Exclusions
Bond waiver does not cover:
- Any water related damage, which includes but is not limited to:
a) Any vehicle submersion.
b) Creek or river crossing.
c) Driving through low plain flooded areas.
d) Beach driving.
- Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
- The terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
- The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
- The cost to retrieve or recover a vehicle which has become bogged.
- The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
- Overhead and underbody damage to the vehicle.
- Any damage arising from misjudgment of dimensions.
- Driving on restricted roads.
|
